Does ServiceNow Let AI Agents Change Records Without Approval?
Yes, when configured to. ServiceNow offers a Supervised mode with approval and an autonomous mode with no human step. Check each workflow's mode.
Research topic
ServiceNow
Research on ServiceNow: AI agent security, tokenization and checks for sensitive data access before allowing enterprise workflows to run.
What Sensitive Records Do Moveworks Agents Access?
Whatever the service accounts behind each connector can read, which for HR and IT means tickets, cases and profiles at table level. Check connector scope.