What Are Meta Business Agent's Privacy Risks?
Review Meta Business Agent privacy questions for billing and customer support, including PII retention, training, advertising and export terms.
Research topic
Meta Business Agent
Research on Meta Business Agent for AI agent workflows, with tokenization, access controls and evidence for teams handling sensitive business data.
Can Meta Business Agent See Your Customer Records?
It does, because the thread the agent answers is the customer record: the name, address and order in the conversation are what the agent reads to reply. Ask what the model receives from that thread, who approves a reply that changes an order, and what record the business can export.